Multi-tenant Supplier Portal
Client
B2B Industrial Supplier
Date
December 2023
Technologies
Project Overview
B2B portal allowing retail customers to submit their forecasts based on negotiated prices and site-specific availability.
Problem
The supplier manually managed forecast orders from retail customers via emails and Excel files, which led to data entry errors, significant processing delays, and difficulty tracking real-time availability.
Solution
Creation of a multi-tenant web portal with admin interface, negotiated price management system per customer, forecast submission module with automatic validation, and real-time availability dashboard by site.
Results
80% reduction in data entry errors, 3x faster forecast processing, complete visibility on inventory and availability, and improved customer satisfaction through autonomy in order management.